FAQ

HOW DO I BOOK?

Book straight through our site or contact us first with your preferred: date & time; number of guests; location (if you have one)



We will contact you asap to confirm availability, finalise details and payment. To confirm the booking, we require a 20% initial payment. The other 40% are due 2 months before the event. The final payment of 40% is due 10 days prior to the event. You can also pay in full upfront if you’d like. Once the booking is confirmed, relax and get excited for a beautiful event ahead.

HOW FAR IN ADVANCE DO I NEED TO BOOK MY EVENT?

We’re a small team of two women (sometimes with our partners), so booking in advance is recommended. Couples typically secure our wedding packages 6–12 months before their wedding date, while 2–3 weeks’ notice works well for proposals. If you’re looking for a weekend date, we suggest booking early as these fill up quickly. That said, we occasionally have last-minute availability, so don’t hesitate to reach out and check!

HOW DOES YOUR WEDDING PRICING WORKS?

Our pricing is transparent and available online for each package. All prices are listed excluding GST, which will be added at checkout. A travel fee also applies, calculated at $1.50 per kilometre from our Silverdale storage location.

For weddings, you can build your own package to suit your vision. Simply choose:

  • One ceremony option or stage decor option

  • One bridal table 

  • One backdrop option (used for the bridal table or as a photo backdrop)

  • One guest table option

  • One signage option

You can also add extra touches like a telephone booth, chandelier stands, or other special elements to elevate the experience.

If you don’t see something on our website, just reach out for a quote — we’re happy to help create something unique.

CAN YOU WORK WITHIN OUR BUDGET?

Absolutely! We understand that every couple has a unique budget, and we’ll work closely with you to create a stunning wedding decor plan that aligns with your financial parameters.

ARE THERE ANY ADDITIONAL FEES WE SHOULD BE AWARE OF, SUCH AS TRAVEL EXPENSES?

Our pricing is inclusive of all standard fees, but additional charges apply for travel – $1.5 per km from our storage in  Silverdale.

DO YOU ONLY WORK IN AUCKLAND, OR DO YOU TRAVEL ELSEWHERE?

While we are based in Auckland, we love bringing our luxury décor and proposal styling to other locations! Travel is possible for weddings and proposals outside Auckland — any travel fees will be calculated based on distance. If you have a specific location in mind, just reach out and we can provide a tailored quote.

CAN WE RESCHEDULE IF THE WEATHER IS BAD?

In the event of bad weather, you can change to an indoor event or if necessary reschedule. You can reschedule to any other available date. We are flexible with rescheduling due to bad weather, however, 7 days notice is preferred.

CAN I CUSTOMISE MY PACKAGE?

Absolutely! You can add more decorations to any of the packages at extra cost, If you’d like to remove something from the package, the package cost remains the same. We also work with many other vendors and can organise catering, music bands, photographers or any other service you’re after!

WHY DO YOU REQUIRE A BOND?

A bond is charged as security against damage, breakage or loss. You are responsible for all items while they are in your possession.
A bond is required for some packages. The bond will be refunded immediately upon the full return of all equipment in a state deemed acceptable to us.

WHAT IS YOUR CANCELLATION OR REFUND POLICY?

A 20% deposit is required to secure your booking and is non-refundable, as it covers our administrative and planning costs. Any remaining balance will be outlined in your invoice, and we’re happy to discuss options if changes are needed. The remaining balance is fully refundable if you need to cancel.

CAN I COME VIEW THE DECORATIONS?

Currently, we don’t have a showroom, but planning to have one in future.

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